Insurance is one of the most confusing โ and potentially expensive โ parts of hiring a campervan in Australia. The standard "included" insurance often has a $5,000+ excess, and the hire company's own excess reduction can cost $30โ50 per day. This guide explains exactly how campervan insurance works, what your options are, and how to make the smartest choice for your trip.
How Campervan Hire Insurance Works in Australia
Every campervan hire in Australia includes basic insurance (also called "standard liability cover"). This protects you from paying the full cost of the vehicle if something goes wrong โ but it comes with a liability excess (also called a "bond" or "deductible").
What "Excess" Means
The excess is the maximum amount you'll pay out of pocket if the vehicle is damaged, stolen, or involved in an accident. For example:
- Standard excess: $2,500 โ $7,500 depending on the operator and vehicle type
- This amount is held on your credit card as a bond/pre-authorisation at pickup
- If damage occurs: you pay up to the excess amount, the insurance covers the rest
- If no damage: the bond is released (can take 7โ14 business days)
Standard Excess by Operator
| Operator | Standard Excess | Excess Reduction Cost | Reduced Excess |
|---|---|---|---|
| Britz | $5,000 | $49/day (Inclusive Pack) | $0 |
| Maui | $5,000 | $49/day (Inclusive Pack) | $0 |
| Apollo | $5,000 | $45/day | $0 |
| Jucy | $3,000 | $32/day (Super Cover) | $0 |
| Mighty | $5,000 | $45/day (Inclusive Pack) | $0 |
| Cheapa Campa | $5,000 | $39/day | $0 |
| Spaceships | $3,500 | $30/day | $500 |
Your Three Insurance Options
Option 1: Accept the Standard Excess (Cheapest Upfront)
Best for: Confident drivers on short trips (3โ5 days), or those with a large credit card limit
- No extra daily cost
- $2,500โ$7,500 held on your credit card as bond
- You pay the full excess if anything goes wrong
- Risk level: High โ one mishap could cost thousands
Option 2: Buy the Operator's Excess Reduction (Peace of Mind)
Best for: First-time campervan drivers, those who want zero stress
- $30โ$49 per day added to your hire cost
- Reduces or eliminates the excess (usually to $0)
- Often includes extras like windscreen, tyres, and single-vehicle rollover cover
- May include roadside assistance upgrade
- Risk level: Low โ but it's the most expensive option
Option 3: Third-Party Excess Insurance (Best Value)
Best for: Budget-conscious travellers on trips of 7+ days
- Buy a standalone policy from companies like RentalCover, iCarhireinsurance, or Tripcover
- Typically $8โ15 per day (much cheaper than operator's excess reduction)
- Covers your excess amount if you need to make a claim
- You still pay the bond at pickup, but if damage occurs, you claim reimbursement from the third-party insurer
- Risk level: Low โ best value for longer trips
- Standard excess (no extra insurance): $0/day โ but $5,000 at risk
- Operator excess reduction: $49/day ร 14 = $686
- Third-party insurance: $12/day ร 14 = $168
What's NOT Covered (Even With Full Insurance)
This is where many travellers get caught out. Even with the most comprehensive excess reduction, these are typically excluded:
โ Overhead Damage
Damage to the roof, air conditioning units, awnings, or any overhead fittings caused by driving into low bridges, tree branches, car park barriers, or drive-throughs. This is the #1 most common uninsured claim on campervans.
โ Underbody & Water Damage
Driving through flooded roads, deep water crossings, or damage to the underbody from rough terrain. Never drive through floodwater โ it voids all insurance.
โ Unsealed Road Damage
Many operators exclude damage that occurs on unsealed (dirt/gravel) roads entirely. Some allow travel on "maintained unsealed roads" but exclude damage on them. Always check your specific hire agreement.
โ Interior Damage & Cleaning
Stains, burns, spills, broken fittings inside the campervan, and excessive cleaning charges are never covered by insurance. Treat the interior with care.
โ Personal Belongings
Your cameras, laptops, clothing, and other possessions inside the campervan are never covered by the vehicle insurance. Use your travel insurance for personal items.
โ Wrong Fuel
Putting petrol in a diesel vehicle (or vice versa) is always excluded and can cost $3,000โ$8,000 to repair. Always check the fuel type before filling up.

The Bond: What to Expect at Pickup
At pickup, the hire company will place a pre-authorisation hold on your credit card for the excess amount. Important things to know:
- Must be a credit card โ most operators don't accept debit cards for the bond
- Must be in the driver's name
- The hold reduces your available credit โ ensure you have enough room on the card
- Release takes 7โ14 business days after return (sometimes up to 30 days depending on the bank)
- If you bought excess reduction, the bond is typically reduced to $0โ$500
Travel Insurance vs. Rental Vehicle Insurance
These are two different things and you may need both:
| Feature | Travel Insurance | Rental Vehicle Insurance |
|---|---|---|
| Covers vehicle damage excess | Sometimes (check policy) | โ Yes |
| Covers personal belongings | โ Yes | โ No |
| Covers medical emergencies | โ Yes | โ No |
| Covers trip cancellation | โ Yes | โ No |
| Covers campervans specifically | Check for "motorhome" exclusion | โ Yes |

Our Recommendations
- Short trips (1โ5 days): Accept the standard excess. The risk period is short and you'll save on daily fees
- Medium trips (6โ14 days): Buy third-party excess insurance (~$12/day). Much cheaper than the operator's own excess reduction
- Long trips (15+ days): Definitely buy third-party excess insurance. The savings compound significantly over longer trips
- First-time campervan drivers: Consider the operator's full excess reduction for complete peace of mind, especially on the first trip
- Always buy travel insurance separately โ for medical, personal belongings, and trip cancellation cover
๐ Compare campervan prices and insurance options across all major operators at CamperCompare.com.au. We make it easy to find the best deal including insurance costs.
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